Our Services
IT Managed Services
As your business grows, so will your IT needs, tending to your employee’s day to day IT needs can distract your team from focusing on your core business objectives. Furthermore, new technology brings new problems and solutions to manage. Our IT managed services provide your employees with the expertise they need so you can focus on scaling your business.
Help Desk Services
Manage and resolve all your employee technology inquiries or issues remotely with flexibility and reliability, on a 24/7/365, in English & French, through a ticketing portal, chat system, phone number or email, allowing your team to focus on their core business tasks.
Network Operations Center Services
Monitor the health of your network, and schedule recurring health reviews to ensure that your network is always working properly. Add preventive maintenance that will help to ensure that your network devices, PCs, and servers are always functioning optimally, securely, and reliably.
Backup & Continuity Services
Protect yourself against data loss due to system outages, ransomware or user error with one-click restore for individual PCs, your whole MS365/G-Suite environments or by replicating a physical server. All backups are replicated directly to a secure cloud.
Device Warranty Management
Identify aging infrastructure blind spots, protect your assets from reaching the end of their warranty and manage their lifecycle with ease.
Microsoft Cloud Services Licensing Provider
Fulfill all your Microsoft 365 licensing needs, with access to all tools and apps, including Outlook, PowerPoint, Word, Excel, Teams, SharePoint, and more, followed by deployment assistance, optimization, and management.
IT Documentation Repository
Ensure all your IT documentation, knowledge base and vendor information are stored securely and in an organized and standard way to ensure business continuity in case of staff turnover.
Regulatory Compliance as a Service
Assess your level of compliance and be ready for audits for frameworks such as NIST, PCI, HIPPA & GDPR, though an automated process that constantly reviews your internal policies and procedures.
Account & Project Management
Benefit from a dedicated Account Manager that will represent your interests within One Lab Tech and that will ensure your project are delivered in a timely manner.